New Cross Hospital

New Cross Hospital 2018-08-30 Person 1 5 0

This hospital needs a good shake up they are a disgrace. they cant even communicate between each department. I attended the Breast Clinic on the 16th August to undergo a monogram and had to have further scans due to having a lump on my breast and family history of breast cancer. The consultant had found a mass on my breast and said he would need to contact Burton Hospital where I had undergone breast screening back in 2016 so that he could compare images and would be back contact with me asap. Over two weeks now I am still waiting and have phoned many times to be told two different stories. One person saying on the Friday 24th August they had received the scans from Burton and would send them over to the consultant to look at. Then I called again on the 30th August to be told they had not received the scans from Burton Hospital. So I contacted Burton Hospital myself to be told the scans had been sent over on the day they had been requested which was on the 16th August. They are unreal can they not communicate between departments!!! In the mean time I have now had to book and pay out to go private to get some answers. And I am still waiting over two weeks later for MR SICAR to get back to me which he said he would contact me within two weeks.

New Cross Hospital 2018-04-04 Person 5 5 0

I was admitted into the Appleby Clinic by Mr Williams for a complicated medical Condition. The staff were very pleasant and friendly. The anathetist gave me something to relax me they said small scratch I’m used to having Ivs I always bite my lip but it wasn’t as bad as normal.

New Cross Hospital 2018-01-18 Person 4 5 0

My father is in Ward A8 at the moment and since his arrival the staff have been fantastic, both nursing staff and Doctors keeping us well informed of his treatment. All very friendly and caring My father says that the night staff are not so friendly

New Cross Hospital 2017-10-18 Person 2 5 0

on arriving to a&e and telling them i had a problem with a colostomy twice and the triage nurse calling me in to ask why i was there to tell her about the problems the lady o the desk had not told her about my colostomy but something different: to be seen by a doctor who did not know what irrigation was and treated me as if i had a normal bowel i wont put you through the detail 2nd time going less than a week apart i was told i was constipated and to see my gp for a prescription after 4 hours there and a complete run round ended up back there in the evening with out of hours gp to admit me to surgical ward so we thought i was given a questionaire went through a series of tests to be told they had looked at my xray i was constipated and gave me a prescription signed by a colerectal surgeon who didnt see me despite not being able to keep food down hot and cold sweats again i was turned away im fighting with a secretary to give me an appt and because i have complained about her she states now its going to delay me getting an appt also suggested i try another hospital that does not use ccg funding i have not had a letter to say i havent got the funding for my surgery and all im doing is going round in circles maybe i do need another hospital you have treated me appalling despite the patient charter to right to care and treatment

New Cross Hospital 2017-04-03 Person 5 5 0

Great Hospital with amazing staff.

New Cross Hospital 2016-09-22 Person 5 5 0

I attended a27 outpatient and was seen by miss,r s o up s by who was investigating my piles which was like aplomb she discussed three options and I decide to go for the easiest and safest which was to have my piles banded much to my delight she,said I will do it now,and within a few minutes without any pain job done,I was delighted and thanked her and the nurse for looking after me

New Cross Hospital 2016-08-19 Person 1 5 0

My mother and aunt have both been in patients and the quality of care is third world. They were on different wards but had to wait more than an hour for painkillers and up to three hours at times. Nurses completely uncaring. More concerned with ensuring they had their breaks than making their patients comfortable. Nothing happens quickly and it takes days for reviews to happen. My mother developed pressure sores on her heels as her heel protectors were on her chair and not her heels! Basic nursing care totally lacking shocking considering we are in the 21st century.

New Cross Hospital 2015-10-20 Person 1 5 0

My mum saw very abrupt to point of rude Dr King. Was angry when asked questions and gave evasive answers. Waiting room vibe terrible.

New Cross Hospital 2015-07-28 Person 5 5 0

I I had a right nerve root block on the 2nd July as a day patient i was under the care of Mr Marinio and his team and received excellent treatment they did there best to put me at ease as I am terrified of hospitals and needles every where was very clean and the nurses friendly and helpful I would not hesitate in recommending the hospital . Mr Marinos secretary's Jenny was also very helpful to me they work behind the scenes but keep things going . June Mann

New Cross Hospital 2014-05-05 Person 3 5 0

was a bit of lack of communication